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655 lines
23 KiB
655 lines
23 KiB
<template>
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<div>
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<!-- <chat-main
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v-if="isToken"
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:tokenExist="isToken"
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:isWX="isWX"
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:lostChatInfoNum="lostChatInfoNum"
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/> -->
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<chat-new
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v-if="isToken"
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:tokenExist="isToken"
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:isWX="isWX"
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:lostChatInfoNum="lostChatInfoNum"
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/>
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<!-- <button @click="router.push('/word')">
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跳转word
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</button> -->
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<!-- <human-appraise-popup /> -->
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</div>
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</template>
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<script setup>
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import { ref, onMounted, onActivated, inject, nextTick } from 'vue'
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import {
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showLoadingToast,
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closeToast,
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showDialog,
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showConfirmDialog,
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showToast,
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} from 'vant'
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import { Post, Get } from '@/utils/https'
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import chatMain from '@/components/chat-main.vue'
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import chatNew from '@/components/chat-new.vue'
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// import HumanAppraisePopup from "@/components/human-appraise-popup.vue";
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import Utils from '@/utils/utils'
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import sensors from '@/utils/sensors'
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import { Decryption, DecryptionECB, Encrypt, isDev, isProd } from '@/utils'
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import { useRouter, onBeforeRouteLeave } from 'vue-router'
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const router = useRouter()
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defineOptions({
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name: 'chat',
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})
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// 状态管理
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const store = inject('appStore', null)
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// 响应式数据
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const isToken = ref(false)
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const hasInitialized = ref(false)
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const isWX = ref(false)
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const lostChatInfoNum = ref(0)
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const urlParams = ref({})
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// 生命周期
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onActivated(() => {
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// keep-alive 返回时不重新初始化
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console.log('[chat] activated, hasInitialized=', hasInitialized.value, 'isToken=', isToken.value)
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// 路由组件激活后再补一次滚动恢复，确保子组件 DOM 已显示
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try {
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const raw = sessionStorage.getItem('yykf_chat_main_scroll_top')
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const top = raw == null ? 0 : Number(raw)
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if (!Number.isFinite(top) || top <= 0) return
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const apply = () => {
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const el = store?.mescrollContent
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if (!el) return
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el.scrollTop = top
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}
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nextTick(() => {
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apply()
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;[50, 120, 240, 480].forEach((d) => setTimeout(apply, d))
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})
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} catch (e) {}
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})
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onBeforeRouteLeave(() => {
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try {
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const el = store?.mescrollContent
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if (!el) return
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const top = el.scrollTop || 0
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// 避免隐藏后读到 0 覆盖有效位置
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if (top > 0) {
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sessionStorage.setItem('yykf_chat_main_scroll_top', String(top))
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}
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} catch (e) {}
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})
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onMounted(async () => {
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if (hasInitialized.value) return
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hasInitialized.value = true
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var liccsAds = localStorage.getItem('liccsAds') // 记录用户弹窗提示
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localStorage.clear()
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localStorage.liccsAds = liccsAds || ''
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//清除session 清除上次的记录（保留聊天滚动位置）
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const chatScrollTop = sessionStorage.getItem('yykf_chat_main_scroll_top')
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sessionStorage.clear()
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if (chatScrollTop != null) sessionStorage.setItem('yykf_chat_main_scroll_top', chatScrollTop)
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urlParams.value = Utils.getUrlParams()
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console.log('txfModules参数', urlParams.value.txfModules)
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console.log('this.urlParams--', urlParams.value)
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let userInfo = {
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phone: urlParams.value.phone || '',
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name: urlParams.value.name || '',
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sex: urlParams.value.sex || '',
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openid: urlParams.value.openid || '',
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idtype: urlParams.value.idtype || '',
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pid: urlParams.value.pid || '',
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auStatus: urlParams.value.auStatus || '', //实名认证状态 枚举：1、0、其他（1为已认证状态，其他为非认证认证状态）
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bdStatus: urlParams.value.bStatus || urlParams.value.bdStatus || '', //老客户绑定状态 1为已绑定状态，其他为非绑定状态
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bthdate: urlParams.value.bthdate || '', //出生日期
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workNum: urlParams.value.workNum || '', //营销员工号
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unit: urlParams.value.unit || '', //单位
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orgname: urlParams.value.orgname || '', //机构名称
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txfModules: urlParams.value.txfModules || '', //太享福渠道活动与功能显示
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sceneId: urlParams.value.sceneId || '', //场景标识（微信跟随）
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entrance: urlParams.value.entrance || '', // 入口标识
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planCode: urlParams.value.planCode || urlParams.value.modelCode || '', //星云渠道产品代码
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// 断点服务
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bpErrorCode: urlParams.value.bErrorCode || urlParams.value.brErrorCode || '',
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bpErrorContent: urlParams.value.bErrorContent || urlParams.value.errorMsg || '',
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bpErrorModule: urlParams.value.bErrorModule || '', // 电子回访断点服务
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bpErrorPicture: urlParams.value.bErrorPicture || '', // 微信给付断点服务
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entryIdnum: '', // 查门店证件号加密传参
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entryOpenid: '', // 查门店openid加密传参
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userType: urlParams.value.usertype || '', // 95980000渠道（b2bi），说明一下是游客
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}
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isWX.value = Utils.isWeiXin()
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store.setUserInfo(userInfo);//用户信息
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store.setSource(urlParams.value.ht || ""); //来源
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store.setNotitle(urlParams.value.notitle || ""); //是否展示头部
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store.setConfigId(urlParams.value.configId || ""); //环信参数
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store.setEntrance(urlParams.value.entrance || ""); //入口标识
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store.setAppentry(urlParams.value.appentry || ""); // 是否为老版本app
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store.setHtmlExtParams(urlParams.value.htmlExtParams || ""); //扩展参数
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store.setComplaint(urlParams.value.complaint || ""); //扩展参数
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store.setNavigationCorpus(urlParams.value.navigationCorpus || ""); //扩展参数
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wx.miniProgram.getEnv((res) => {
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console.log(res, 'res');
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})
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// 渠道校验
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// let checkToast = null
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// try {
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// checkToast = showLoadingToast({
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// message: '加载中...',
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// duration: 0,
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// loadingType: 'spinner',
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// forbidClick: true,
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// })
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// const checkRes = await Post('config/downSource', {
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// source: urlParams.value.ht || '96060000',
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// })
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// checkToast.close()
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// if (checkRes.code === 0 && checkRes.data !== null) {
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// showDialog({
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// title: '提示',
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// message: checkRes.data.toast,
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// confirmButtonText: '确定',
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// }).then((res) => {
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// Utils.closeWindow()
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// })
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// return
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// }
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// } catch (error) {
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// console.log('渠道校验异常:', error)
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// if (checkToast) {
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// checkToast.close();
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// }
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// }
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urlParams.value = Utils.getUrlParams()
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initToken()
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// 渠道校验
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try {
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const checkRes = await Post("config/downSource", {
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source: urlParams.value.ht || "96060000"
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});
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if (checkRes.code === 0 && checkRes.data !== null) {
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showDialog({
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title: "提示",
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message: checkRes.data?.toast,
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confirmButtonText: "确定"
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})
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}
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} catch (error) {
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console.log("渠道校验异常:", error);
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}
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})
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// 方法
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const initToken = async () => {
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try {
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const res = await getToken()
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const data = res?.data
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if (!data) {
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throw new Error('获取用户信息失败：接口未返回 data')
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}
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// Pinia setup store 会自动解包 ref，组件内直接通过 action 更新即可。
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store.setUserId(data.userId || '')
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store.setSource(data.source || urlParams.value.ht || '')
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store.setPlanCode(data.planCode || '')
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store.setSessionId(data.sessionId || '')
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store.setToken(data.token || '')
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store.setManualService(data.msgSource ?? 1)
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store.setMsgStatus(data.msgStatus || '')
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store.setIsLostMessage(data.isLostChatInfo || '')
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const elderChannels = ['95460000', '95290000', '95830000']
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const isElder = Boolean(data.eldCustomer)
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if (elderChannels.includes(data.source)) {
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store.setElder(isElder)
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if (!isElder && data.source === '95460000') {
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window.location.href = Utils.changeURLArg(window.location.href, 'ht', '95270000')
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}
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}
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const nextUserInfo = {
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...(store.userInfo || {}),
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versionNo1: data.versionNo1 || '',
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versionHFHZ: data.versionHFHZ || '',
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encryptPid: data.encryptPid || '',
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pid: data.pid || '',
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sourceUserId: data.sourceUserId || '',
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encryptPhone: data.encryptPhone || '',
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eldCustomer: isElder,
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vip: data.vip,
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planCode: data.planCode || '',
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entryIdnum: data.entryIdnum || '',
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entryOpenid: data.entryOpenid || '',
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sourceName: data.sourceName || '',
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blacklistFlag: data.blacklistFlag || '',
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}
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store.setUserInfo(nextUserInfo)
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if (nextUserInfo.blacklistFlag === '1' && nextUserInfo.bpErrorContent) {
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const query = new URLSearchParams({
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ht: urlParams.value.ht || '',
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openid: urlParams.value.openid || '',
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})
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history.replaceState({}, '', `${window.location.origin}${window.location.pathname}?${query}`)
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}
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// 尚未提供 setter 的少量 Pinia state 可以直接赋值，Pinia 会同步更新其内部 ref。
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store.flagType = data.flagType || ''
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store.setGaokeUser(Boolean(data.gaokeUser))
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store.setHotUser(Boolean(data.gaowenUser))
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store.mydFlag = Boolean(data.manyiduWhite)
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store.setIntegratedUser(Boolean(data.white))
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store.setReviewRestricted(Boolean(data.reviewRestricted))
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store.setBranchCompany(data.branchCompany || '')
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store.setBpErrorInfo(data.bpErrorInfo || [])
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isToken.value = true
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lostChatInfoNum.value = data.lostChatInfoNum || 0
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if (store.hotUser) {
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getHotUserData()
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}
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//保存分支机构
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const branchCompany = res.data.branchCompany || '';
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store.setBranchCompany(branchCompany);
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// 微信鉴权异步执行，不阻塞 token 初始化主流程。
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if (((Utils.isWeiXin() && !Utils.isMiniProgram()) || isDev()) && nextUserInfo.versionNo1) {
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initWxAuth(nextUserInfo.versionNo1).catch((error) => {
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console.warn('微信鉴权异步执行失败:', error)
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})
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}
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// 获取 ASR 配置（elderlyData 必须是可解密的字符串）
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try {
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const elderlyData = data.elderlyData
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if (isElder && typeof elderlyData === 'string' && elderlyData && nextUserInfo.versionNo1) {
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const year = new Date().getFullYear()
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const versionNo = DecryptionECB(
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`${year}${year}${year}${year}`,
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nextUserInfo.versionNo1,
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)
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const key = versionNo.substring(0, 16)
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const iv = versionNo.substring(16, 32)
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if (key.length === 16 && iv.length === 16) {
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const decrypted = Decryption(key, iv, elderlyData)
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const deAsrConfig = decrypted.length >= 2 ? decrypted.slice(1, -1) : decrypted
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console.log('deAsrConfig', deAsrConfig)
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if (deAsrConfig) {
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store.setAsrConfig(JSON.parse(deAsrConfig))
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}
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}
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}
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} catch (error) {
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console.warn('获取 ASR 配置失败:', error)
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}
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const deviceFingerprintSwitch = Boolean(data.deviceFingerprintSwitch)
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if (deviceFingerprintSwitch) {
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initBxSDK()
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}
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loadSdk()
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void Post('config/getAllProvinces', {})
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.then((response) => store.setPcaData(response?.data || []))
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.catch((error) => console.warn('获取省市区数据失败:', error))
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void Post('config/getQueueNumberTimeSource', {})
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.then((response) => {
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const sources = response?.data || []
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store.setChannelReform(Array.isArray(sources) && sources.includes(data.source))
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})
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.catch((error) => console.warn('获取排队等待时间试点渠道失败:', error))
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if (data.bpErrorCode) {
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void callStoreAction('brokenPointCall', {
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reqAndResType: '1',
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msgText: data.bpErrorContent || '',
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msgSource: data.msgSource,
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bpErrorCode: data.bpErrorCode,
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bpErrorContent: data.bpErrorContent,
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})
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}
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if (data.msgSource == 2) {
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if (store.userId) {
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void callStoreAction('initWebSocket')
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} else {
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showConfirmDialog({
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title: '初始化提示',
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message: '初始化会话失败，请检查网络或页面必要参数；点击“确定”重新建立会话。',
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})
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.then(() => Utils.AppReloadHtml())
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.catch(() => Utils.closeWindow())
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}
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void Post('HumanChat/humanChatIsQA', { sessionId: data.sessionId })
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.then((response) => store.setIsHumanChat(response?.data || false))
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.catch((error) => console.warn('获取人工会话状态失败:', error))
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}
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sensors.quick('isReady', () => {
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sensors.login(String(store.userId || ''))
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sensors.track('yykfPageInit', {
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...nextUserInfo,
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source: data.source || '',
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})
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})
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if (deviceFingerprintSwitch && typeof globalThis.getBrowserID === 'function') {
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try {
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globalThis.getBrowserID(
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'ozpw1c5ce6x6mx60pyz2o496frzgrnt6zlmj',
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'h5_lpxlwwuyro',
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'',
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(matchId) => {
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sensors.track('yykfDeviceFingerprint', {
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matchId: matchId || 'NULL',
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userId: data.userId || 'NULL',
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source: data.sourceName || 'NULL',
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encryptPid: data.pid || 'NULL',
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encryptPhone: data.encryptPhone || 'NULL',
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})
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},
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)
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} catch (error) {
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console.warn('获取设备指纹失败:', error)
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}
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}
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// 关爱版自动转人工。对应 action 迁入 Pinia 后会直接执行；未迁移时不会阻断初始化。
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if (isElder && elderChannels.includes(data.source) && String(store.manualService) !== '2') {
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setTimeout(() => {
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void callStoreAction('transferCustomer', {
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reqAndResType: '1',
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msgType: '01',
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msgText: '转接寿险人工客服',
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msgSource: store.manualService,
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cmd: 'ZJSXRGFW',
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})
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}, 50)
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}
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const currentSource = data.source || urlParams.value.ht || ''
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if (urlParams.value.bqQuestion && currentSource === '96060000') {
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store.setIsBqCalcClaim(true)
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const msgSource = data.msgSource || store.manualService || '1'
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const isManual = String(msgSource) === '2' || String(store.manualService) === '2'
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const sendParams = {
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reqAndResType: '1',
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msgText: urlParams.value.bqQuestion,
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msgSource: String(msgSource),
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questionType: '11',
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}
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const sendQuestion = () =>
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callStoreAction(isManual ? 'sendmessageContent' : 'sendingRobot', sendParams)
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if (isManual) {
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setTimeout(sendQuestion, 500)
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} else {
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void sendQuestion()
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}
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}
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} catch (error) {
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isToken.value = false
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console.error('初始化 token 失败:', error)
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}
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}
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const callStoreAction = (actionName, payload) => {
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const action = store[actionName]
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if (typeof action !== 'function') {
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console.warn(`Pinia action ${actionName} 尚未迁移，已跳过本次调用`)
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return Promise.resolve(null)
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}
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return Promise.resolve(action(payload)).catch((error) => {
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console.warn(`Pinia action ${actionName} 执行失败:`, error)
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return null
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})
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}
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const getToken = async () => {
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const params = {
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name: urlParams.value.name || '',
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source: urlParams.value.ht || '',
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phone: urlParams.value.phone || '',
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userId: urlParams.value.openid || '',
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sex: urlParams.value.sex || '',
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pid: urlParams.value.pid || '',
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idType: urlParams.value.idtype || urlParams.value.idType || '',
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sessionId: store.sessionId, //取出本地存入的上次的id
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auStatus: urlParams.value.auStatus || '',
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bdStatus: urlParams.value.bStatus || urlParams.value.bdStatus || '',
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bthDate: urlParams.value.bthdate || '',
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workNum: urlParams.value.workNum || '',
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htmlExtParams: urlParams.value.htmlExtParams || '',
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unit: urlParams.value.unit || '', //单位
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orgname: urlParams.value.orgname || '', //机构名称
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sceneId: urlParams.value.sceneId || '', //场景标识（微信跟随）
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planCode: urlParams.value.planCode || urlParams.value.modelCode || '', //星云渠道产品代码
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// 断点服务
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bpErrorCode: urlParams.value.bErrorCode || urlParams.value.brErrorCode || '',
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bpErrorContent:
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urlParams.value.bErrorContent ||
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|
`${urlParams.value.policyNo ? urlParams.value.policyNo + '#' : ''}${urlParams.value.errorMsg ? urlParams.value.errorMsg : ''
|
|
}` ||
|
|
'',
|
|
bpErrorModule: urlParams.value.bErrorModule || '', // 电子回访断点服务
|
|
bpErrorPicture: urlParams.value.bErrorPicture || '', // 微信给付断点服务
|
|
userType: urlParams.value.usertype || '', // 95980000渠道（b2bi），说明一下是游客
|
|
// 非游客标识
|
|
sort: '1',
|
|
}
|
|
if (urlParams.value.ticket) {
|
|
params.userId = decodeURIComponent(urlParams.value.ticket).replace(/ /g, '+')
|
|
}
|
|
if (!!urlParams.value.param) {
|
|
//95985000 E家福渠道传递密文
|
|
params.param = urlParams.value.param
|
|
}
|
|
// APP处理appTicket参数
|
|
if (urlParams.value.appTicket) {
|
|
params.userId = decodeURIComponent(urlParams.value.appTicket).replace(/ /g, '+')
|
|
}
|
|
showLoadingToast({ message: '加载中...', duration: 0, loadingType: 'spinner', forbidClick: true })
|
|
try {
|
|
const res = await Post('user/info', params)
|
|
closeToast()
|
|
return res
|
|
} catch (error) {
|
|
console.log('error', error)
|
|
closeToast()
|
|
throw error
|
|
}
|
|
}
|
|
// 北极星SDK鉴权
|
|
const initBxSDK = () => {
|
|
// store.setConfig({
|
|
// url: isProd() ? "life-open.cpic.com.cn/fop/ui/poc/shumeng/h5" : "life-open-sit.cpic.com.cn/fop/ui/poc/shumeng/h5",
|
|
// deb: "false",
|
|
// })
|
|
}
|
|
// 异步微信鉴权方法
|
|
const initWxAuth = async (versionNo1) => {
|
|
try {
|
|
// 异步获取微信配置参数
|
|
const res = await getWxAuthConfig(versionNo1);
|
|
if (!res.success) {
|
|
console.warn('微信配置获取失败，跳过鉴权');
|
|
showToast('微信鉴权失败')
|
|
return;
|
|
}
|
|
const wxConfig = res.result
|
|
// document.addEventListener('WeixinOpenTagsError', function (e) {
|
|
// // console.error(e.detail.errMsg); // 无法使用开放标签的错误原因，需回退兼容。仅无法使用开放标签，JS-SDK其他功能不受影响
|
|
// Toast('开放标签错误=' + e.detail.errMsg)
|
|
// });
|
|
// 检查微信JS-SDK是否可用
|
|
if (typeof wx === 'undefined' || !wx || typeof wx.config !== 'function') {
|
|
console.error('微信JS-SDK未正确加载');
|
|
showToast('微信JS-SDK加载失败');
|
|
return;
|
|
}
|
|
|
|
// 配置微信JS-SDK
|
|
wx.config({
|
|
debug: false, // 生产环境关闭调试模式
|
|
appId: wxConfig.appId, // 必填，服务号的唯一标识
|
|
timestamp: wxConfig.timestamp, // 必填，生成签名的时间戳
|
|
nonceStr: wxConfig.nonceStr, // 必填，生成签名的随机串
|
|
signature: wxConfig.signature, // 必填，签名
|
|
jsApiList: ['previewImage'], // 必填，需要使用的JS接口列表
|
|
openTagList: ['wx-open-launch-weapp'] // 可选，需要使用的开放标签列表
|
|
});
|
|
|
|
// 鉴权成功回调
|
|
wx.ready(() => {
|
|
console.log('微信JS-SDK鉴权成功');
|
|
// this.onWxAuthSuccess();
|
|
});
|
|
|
|
// 鉴权失败回调
|
|
wx.error((res) => {
|
|
console.warn('微信JS-SDK鉴权失败:', res);
|
|
// Toast(`微信授权失败: ${JSON.stringify(res)}`);
|
|
});
|
|
|
|
} catch (error) {
|
|
console.warn('微信鉴权初始化失败:', error);
|
|
showToast('微信初始化失败');
|
|
}
|
|
}
|
|
|
|
// 获取微信鉴权配置参数
|
|
const getWxAuthConfig = async (versionNo1) => {
|
|
const v1 = versionNo1
|
|
try {
|
|
const url = encodeURIComponent(window.location.href.split('#')[0])
|
|
const year = new Date().getFullYear()
|
|
const versionNo1 = DecryptionECB(`${year}${year}${year}${year}`, v1)
|
|
const key = versionNo1.substring(0, 16)
|
|
const iv = versionNo1.substring(16, 32)
|
|
const encryptUrl = Encrypt(key, iv, url)
|
|
const response = await Post("thirdPartyAuth/getGwResultByUrl", {
|
|
url: encryptUrl
|
|
});
|
|
|
|
if (response.code === 0 && response.data) {
|
|
return response.data;
|
|
} else {
|
|
console.warn('获取微信配置失败:', response.msg);
|
|
return null;
|
|
}
|
|
} catch (error) {
|
|
console.warn('微信配置接口调用失败:', error);
|
|
return null;
|
|
}
|
|
}
|
|
|
|
// 微信鉴权成功后的回调
|
|
const onWxAuthSuccess = () => {
|
|
console.log('微信鉴权成功');
|
|
showToast('wx.ready回调')
|
|
}
|
|
const disableShare = () => {
|
|
try {
|
|
//禁止分享
|
|
if (typeof WeixinJSBridge == "undefined") {
|
|
if (document.addEventListener) {
|
|
document.addEventListener(
|
|
"WeixinJSBridgeReady",
|
|
onBridgeReady(),
|
|
false
|
|
);
|
|
} else if (document.attachEvent) {
|
|
document.attachEvent("WeixinJSBridgeReady", onBridgeReady());
|
|
document.attachEvent("onWeixinJSBridgeReady", onBridgeReady());
|
|
}
|
|
} else {
|
|
onBridgeReady();
|
|
}
|
|
} catch (error) {
|
|
console.log("禁止分享hideOptionMenu", error.message);
|
|
}
|
|
}
|
|
const onBridgeReady = () => {
|
|
WeixinJSBridge.call("hideOptionMenu");
|
|
}
|
|
const loadSdk = () => {
|
|
const script = document.createElement('script');
|
|
Post("config/mydConfig", {})
|
|
.then((res) => {
|
|
if (!!res.data && !!res.data.data) {
|
|
script.src = res.data.data.url + '?t=' + new Date().getTime()
|
|
}
|
|
script.onload = () => {
|
|
store.setSdkLoaded?.(true)
|
|
console.log('SDK successed');
|
|
};
|
|
script.onerror = () => {
|
|
console.error('Failed to load SDK');
|
|
};
|
|
document.head.appendChild(script)
|
|
})
|
|
.catch((error) => {
|
|
console.log(error);
|
|
})
|
|
}
|
|
//获取高温用户弹窗数据
|
|
const getHotUserData = () => {
|
|
Get("product/tip/select")
|
|
.then((res) => {
|
|
if (res.code === 0 && res.data) {
|
|
// 接口返回 rhetoricString 话术，productTipEntityList 产品列表
|
|
const hotUserData = {
|
|
tips: res.data.rhetoricString || '',
|
|
productList: res.data.productTipEntityList || []
|
|
};
|
|
if (res.data.rhetoricString && res.data.productTipEntityList.length > 0) {
|
|
store.setHotUserData?.(hotUserData);
|
|
}
|
|
// 获取当前时间戳
|
|
const now = new Date();
|
|
const clickTime = `${now.getFullYear()}-${String(now.getMonth() + 1).padStart(2, '0')}-${String(now.getDate()).padStart(2, '0')} ${String(now.getHours()).padStart(2, '0')}:${String(now.getMinutes()).padStart(2, '0')}:${String(now.getSeconds()).padStart(2, '0')}`;
|
|
const userId = store.userId;
|
|
const source = store.source;
|
|
const sessionId = store.sessionId;
|
|
// 调用埋点接口
|
|
Post("product/record/save", {
|
|
userId: userId,
|
|
productName: "",
|
|
productCode: "",
|
|
channel: source,
|
|
sessionId: sessionId,
|
|
clickTime: clickTime,
|
|
buttonName: ""
|
|
}).then((res) => {
|
|
console.log("高温用户初始化埋点成功", res);
|
|
}).catch((error) => {
|
|
console.log("高温用户初始化埋点失败", error);
|
|
});
|
|
}
|
|
})
|
|
.catch((error) => {
|
|
console.log('获取高温用户弹窗数据失败', error);
|
|
});
|
|
}
|
|
</script>
|
|
|
|
<style scoped></style>
|
|
|